- Understands business objectives, issues and opportunities
- Leads requirements gathering sessions with stakeholders
- Understands and documents current and future business processes, use cases, requirements and solution framework
- Configures STEP system (data model, workflows, WebUI and simple business rules) based on business requirements
- Understands and applies workflow/WebUI best practices to optimize user experience
- Works with Solution Architect to define & adjust current and future state data model
- Leads feature demos of proof-of-concept designs and configured functionality
- Leverages “Train the trainer” principles to build STEP knowledge and proficiency within the business teams
- Experience in a business analysis role (gathering requirements, conducting workshops)
- Ability to document and explain complex business processes and value of solutions
- Knowledgeable in principles, tools, and techniques for effective communication, facilitation, and presentation
- Experience implementing packaged software solutions, MDM solutions preferable
- Thorough understanding of system design principles
- Hands-on experience with JavaScript
- Strong communication skills, both written and verbal, including ability to translate technical concepts into business language
- Experienced in agile implementation methodologies frameworks and good practices for streamlined development and project execution
- STEP training & experience (delivered through previous project experience)