Education and Experience:
• Proven knowledge of the software development life cycle
• Salesforce.com Admin Certification is preferred
• Proficient in utilization, basic configuration, high level design and overall approach of Salesforce.com as a CRM platform.
• Bachelor’s degree in Computer Science is a plus.
• 1-3 years of experience working in a Business Analyst or Salesforce Administrator function. Ideally, working on projects related to Commercial/Sales process improvement
• Hands on experience with Salesforce.com reporting and dashboards required• Ideal candidate should have conceptual knowledge of the following systems and/or processes:1. CRM2. iPad as a mobile platform (e.g SF1 app)• Proven ability to provide business analyst deliverables on projects related to Commercial process improvement• Experience supporting or working within a Commercial organization, preferably in the pharma, medical device, or any other regulatory controlled industry•Preferred Skills and Competencies:• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously
• Ability to work in a deadline focused, dynamic environment, consistently producing deliverables within agreed upon timelines
• Ability to analyze problems and develop solutions
• Ability to work across multiple business units with varying processes and requirements
• Excellent communication, influencing and negotiating skills are critical
• Ability to analyze business processes, design process improvements, and train business users to the new processes
• Excellent writing skills. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations
• Positive, results driven, rational, logical, team player.
• Ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Ability to work independently & on multiple projects against deadlines
• Experience in the healthcare, pharma or medical device industry a plus
• Proficient with Microsoft Excel and is able to create complex formulas and pivot tables